We are seeking a compassionate and dedicated Domiciliary Healthcare Assistant to join our care team. This rewarding role involves providing essential support to individuals in their own homes, traveling door to door to deliver high-quality care in the community. You will work closely with healthcare professionals to implement tailored care plans, helping clients maintain their independence and quality of life in a familiar environment.
This is more than just a job—it’s a chance to make a real difference every day. As a Domiciliary Healthcare Assistant, you’ll be a vital part of helping people stay safe, comfortable, and independent in their own homes. We offer flexible working hours, supportive management, and opportunities for career development.
Benefits:
This privacy policy sets out how Cadona Care uses and protects any information that you give Cadona Care when you use this website.
Cadona Care is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Cadona Care may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 06/06/25.
What we collect
We may collect the following information:
What do we do with the information we gather?
We require this information to understand your needs and provide you with a better service, in particular for the following reasons:
Security
We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Cotton Court, 317 Golden Hill Lane, Leyland, PR25 2YJ.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
This website and its content are protected by copyright laws. All rights reserved.
The content of this website, including but not limited to text, graphics, images, logos, and software, is the property of Cadona Care or its content suppliers and is protected by the United Kingdom and international copyright laws.
You may not reproduce, distribute, publish, display, modify, create derivative works from, or exploit in any way the content of this website without the prior written consent of Cadona Care.
You may download, print, and store limited copies of the content of this website for your personal, non-commercial use, provided that you do not alter or remove any copyright, trademark, or other proprietary notices.
Any unauthorized use of the content of this website may violate copyright laws, trademark laws, and other laws. Cadona Care reserves the right to take legal action against any unauthorised use of the content of this website.
This website, Cadona Care, uses cookies to improve your browsing experience and to help us understand how users interact with our site. This Cookies Policy explains what cookies are, how we use cookies, and how you can manage your cookie preferences.
What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
How we use cookies
We use cookies for a variety of purposes, including:
Cookies that we use
We use the following types of cookies on our website:
Managing your cookie preferences
Most web browsers allow you to manage your cookie preferences. You can set your browser to accept all cookies, to block certain types of cookies, or to block all cookies. You can also set your browser to alert you when a website tries to set a cookie.
Please note that if you block or delete cookies, some features of our website may not work properly.
For more information about managing your cookie preferences, please refer to the help section of your browser or visit www.aboutcookies.org.
This website is operated by Cadona Care (the “Website”). By using the Website, you agree to be bound by these Terms of Use (the “Terms”). If you do not agree to these Terms, please do not use the Website.
The Website is intended for your personal, non-commercial use. You may not use the Website for any illegal or unauthorized purpose. You may not use the Website in a way that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website.
The content of the Website, including but not limited to text, graphics, images, logos, and software, is the property of Cadona Care or its content suppliers and is protected by the United Kingdom and international copyright laws. You may not reproduce, distribute, publish, display, modify, create derivative works from, or exploit in any way the content of the Website without the prior written consent of Cadona Care.
The Website is provided on an “as is” and “as available” basis. Cadona Care makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, or products included on the Website. Cadona Care will not be liable for any damages of any kind arising from the use of the Website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
Cadona Care will not be liable for any damages of any kind arising from the use of the Website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
Cadona Care reserves the right to modify these Terms at any time without notice. Your continued use of the Website after any such modification constitutes your acceptance of the modified Terms.
These Terms and your use of the Website will be governed by and construed in accordance with the laws of England and Wales, without giving effect to any principles of conflicts of law.
This website (the “Website”) is provided by Cadona Care on an “as is” and “as available” basis. Cadona Care makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, or products included on the Website.
Cadona Care will not be liable for any errors or omissions in the content of the Website, or for any actions taken in reliance on the information provided on the Website. Cadona Care will not be liable for any damages of any kind arising from the use of the Website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
Cadona Care does not warrant that the Website will be available at all times or that the Website or any content will be error-free. Cadona Care reserves the right to modify, suspend, or discontinue the Website or any content at any time without notice.
The content of the Website is provided for general information purposes only and is not intended to be a substitute for professional advice. You should always seek the advice of a qualified professional before making any decisions based on the information contained on the Website.
At Cadona Care, we are committed to transparency in all aspects of our care services. We believe that open communication, honesty, and accountability are essential in building trust with our clients, their families, staff, and regulatory bodies. This policy outlines our commitment to transparency in service delivery, decision-making, and public engagement. It also serves as a guide for our staff to ensure that transparency is embedded in everyday practice.
Policy Aim
Why this policy is important
Our aim is to provide clear, accessible, and timely information about our healthcare services, policies, and procedures. We strive to:
Transparency in healthcare is essential for maintaining trust and ensuring high-quality care. This policy aligns with healthcare regulations, ethical guidelines, and best practices to foster a culture of openness. It is also guided by legal requirements, including national healthcare transparency legislation, professional ethical standards, and the principles of informed consent and patient rights.
Policy Statement
Our commitment to transparency is based on three guiding principles:
Accessibility: Providing clear, easily accessible information about our services and policies.
– We ensure that patients and their families receive detailed information about care plans, fees, and rights before care begins.
– Information is provided in clear, non-technical language, with options for alternative formats and translations if required.
– Our website and communication channels are regularly updated to reflect current policies and procedures.
– clients and their families are provided with contact details for inquiries, ensuring quick and reliable access to information.
ii. Confidence: Building trust through open communication and ethical decision-making.
– Our staff are trained to communicate with clarity, empathy, and professionalism.
– We encourage clients and family feedback through regular surveys, consultations, and open forums to continuously improve our services.
– We provide transparent reporting on our performance, including patient satisfaction metrics, service reviews, and outcome data.
– Clients and families are informed of their rights, including how to escalate concerns or request second opinions.
iii. Accountability: Ensuring responsibility in all aspects of care delivery and decision-making.
– We maintain rigorous internal audits and compliance checks to ensure adherence to high standards.
– Complaint handling procedures are clear, transparent, and timely, with documented steps for resolution.
– We adhere to all legal and ethical obligations concerning data protection, patient confidentiality, and non-discriminatory practices.
– Staff are held accountable for maintaining transparency in patient interactions, documentation, and decision-making processes.
Public Disclosure and Involvement
We engage with the public and stakeholders to enhance understanding and confidence in our healthcare services. This includes:
– Proactively sharing information about our policies, procedures, and key performance metrics.
– Holding regular patient and family meetings to discuss care and service improvements.
– Providing public access to non-confidential reports, patient feedback summaries, and regulatory compliance information.
– Transparent reporting of any changes in healthcare services, policies, or new initiatives, ensuring affected stakeholders are informed in advance.
– Encouraging patient participation in decision-making through advisory committees, focus groups, and direct feedback mechanisms.
Compliance and Ethical Standards
We comply with all relevant healthcare laws and regulations, including:
– The General Data Protection Regulation (GDPR) and patient confidentiality laws.
– National healthcare guidelines, industry best practices, and accreditation standards.
– Ethical standards for patient care, professional conduct, and fair treatment.
– Regular audits and third-party reviews to ensure compliance with transparency and accountability standards.
Implementation and Monitoring
To ensure the effectiveness of this policy, we will:
– Conduct regular staff training on transparency principles and best practices.
– Monitor compliance with transparency standards through audits, feedback, and regulatory assessments.
– Report annually on transparency-related initiatives, improvements, and areas for further development.
– Adjust our approach based on patient, staff, and stakeholder feedback to enhance transparency and trust.
Contact Information
For any questions or concerns regarding our transparency policy, please contact us using the information below:
Cadona Care
Cotton Court
317 Golden Hill Lane
Leyland
PR25 2YJ
T: 01772 846 687
E: info@cadona.co.uk
W: www.cadona.co.uk
We are committed to maintaining the highest standards of transparency, accountability, and patient-centred care.
Purpose of GP Connect at Cadona Care
Cadona Care is committed to ensuring that patients receive timely and appropriate care across all health and social care settings. To support this, we utilise GP Connect, a service that allows clinicians to access GP patient records during interactions that take place away from the patient’s registered GP practice. This service ensures that the patient’s medical information is available when and where it is needed to support their direct care, improving the quality of care provided. GP Connect also allows Cadona Care to share important patient information with appropriate health and social care professionals, when necessary, in a secure and efficient manner.
Privacy, Confidentiality, and Data Protection
Cadona Care is committed to maintaining the privacy, confidentiality, and security of all patient information shared via GP Connect. The service facilitates the secure transfer of patient data, significantly reducing the reliance on less secure methods such as email or telephone for transferring medical records. Access to patient data will only be granted for direct care purposes.
Access Control and Usage Restrictions
Access to GP Connect is governed by strict role-based access control (RBAC) and organisational controls. Only authorised personnel who require access to a patient’s GP record for the purpose of direct care will be granted access. Unauthorised use of GP Connect, including accessing records for purposes other than direct care, is prohibited. The only exception to this is for the medical examiner use case, which relates to the investigation of deaths.
Compliance with National Standards
Cadona Care, as an organisation using GP Connect, ensures compliance with the following:
Roles and Organisations Involved in GP Connect
As a consumer organisation, Cadona Care accesses GP patient records via GP Connect to support the direct care of our patients. These records are accessed by clinicians and healthcare professionals at Cadona Care, including those providing primary, community, and social care services. GP practices, referred to as Providers, make patient records available for access, while Cadona Care acts as a Consumer, accessing those records to provide care.
GP Connect Products Used at Cadona Care
Cadona Care utilises several GP Connect products to ensure that patient records are available for our clinicians when needed for direct care:
Legal Basis for Data Sharing
The sharing of patient data through GP Connect is based on the following legal provisions under the UK General Data Protection Regulation (UK GDPR):
In addition, medical examiners have the legal right to access GP records for deceased patients, overriding confidentiality for the purpose of investigating deaths under the Access to Health Records Act 1990.
Confidentiality and Patient Rights
At Cadona Care, we adhere to the principles of confidentiality and ensure that any patient data shared through GP Connect remains confidential. The following rights apply to patients regarding their data:
Opting Out of GP Connect
Patients have the option to opt out of having their GP patient records shared via GP Connect by contacting their GP practice directly. It is important to note that opting out of GP Connect does not apply to the National Data Opt-out, which relates to the use of data for research or planning purposes beyond direct care.
Data Security and Auditing
Cadona Care ensures that all access to patient records via GP Connect is properly logged in an audit trail, both at the GP practice and within Cadona Care. These logs will include details of when and by whom the records were accessed. Cadona Care uses two-factor authentication and role-based access controls to secure access to patient data. Only authorised users are allowed access to sensitive information.
Responsibilities of Cadona Care
As a provider and consumer of GP Connect services, Cadona Care is responsible for:
